As of the 30th of June 2024, the CoinJar Card program has been discontinued for our UK customers.
What does this mean for me and my card?
You can no longer spend funds using either your digital or physical CoinJar Card.
Redemption of the remaining balance on My Card?
There is no balance available on your Card. CoinJar Card converts a crypto of your choice into British pounds at the time of the transaction. Please note the risk statement under our disclosure at the bottom of this email.
For additional information, please refer to the Cardholder Agreement available here, CoinJar Card Terms and Conditions. If you have further questions regarding the termination of your Card, please call 0121 268 3210 or email cardsupport@emlpayments.com.
How will my data be handled after my card is closed?
We are committed to respecting your privacy and protecting your personal information and will always treat it with the utmost care. Your personal data protection rights remain fully protected regardless of the termination process.
Any information in relation to your account with CoinJar is processed by CoinJar as a separate Data Controller. You can access the CoinJar privacy information notice here Privacy Policy | CoinJar .
EML Money DAC processes your personal data in accordance with Clause 18. The EML Money DAC Privacy Information Notice Privacy | EML Payments explains what personal data, how and why is processed as part of the provision of your prepaid MasterCard and your rights in relation to your personal data. Your data subject rights are not affected by this process.
If you are unhappy with how we have used your personal information at any time, you may contact the Office of the Information Commissioner. Please visit their website and refer to Make a complaint | ICO.
If you have additional questions regarding the termination of your Card, please call 0121 268 3210) or email cardsupport@emlpayments.com.