This article is intended for members in the United Kingdom. If you're looking for instructions for CoinJar Australia, visit this article.
In this article
Ordering and activating your CoinJar Card |
Ordering your physical CoinJar Card |
Activating your physical CoinJar Card |
Ordering and activating your CoinJar Card
Ordering a CoinJar Card can be completed in just 4 steps:
- Head over to the CoinJar app and tap on the Card tab.
- Tap on Get CoinJar Card and select whether you'd like just a digital Card or a combination of a digital card and a physical card.
- Confirm your personal information and verify your mobile number.
- Review the Cardholder Agreement and CoinJar's Terms of Service. Tick the declaration if you wish to proceed.
- Tap Confirm.
Your digital CoinJar Card is now active and ready for use! If you ordered a physical Card, it will be dispatched shortly.
Requirements and important information
- The ability to order CoinJar Card is only available on version 2.14.0 or later of the CoinJar app. It's currently not possible to order a CoinJar Card on our website.
- You must only use an active mobile number that belongs to you. If the pre-filled mobile number is outdated or incorrect, please contact CoinJar Support.
- You must add your digital CoinJar Card to a mobile payment platform such as Google Pay in order to make in-store purchases. Click here for more information.
- If ordering a physical card:
- You must specify a valid, physical address in the United Kingdom. CoinJar cannot divert your card to another address once the order has been processed.
- Allow at least 2 weeks for the card to arrive. Please allow extra time in consideration of delays caused by COVID-19 restrictions.
Ordering your physical CoinJar Card
If you opted to only order a digital CoinJar Card and would now like a physical card, you can order one at no extra charge.
- Head over to the CoinJar app and tap on the Card
- Tap on Manage Card.
- Tap on Order physical card and Get started.
- Check that your name is correct and enter your delivery address.
- Review the Cardholder Agreement and CoinJar's Terms of Service. Tick the declaration if you wish to proceed.
- Tap Confirm order.
Your order has now been placed. Please allow at least 2 weeks for the card to arrive.
Activating your physical CoinJar Card
You’ll need to activate your physical CoinJar Card once it arrives:
- Open the packaging that contains your CoinJar Card.
- Open the CoinJar app and head over to the Card
- Tap on Manage Card and Activate your card in the Card actions section.
- Take note of the 6 digit activation code on the back of your Card and enter it when prompted.
- Tap Activate card.
- Follow the prompts to reveal your PIN.
Important: Although your physical CoinJar Card is now ready for use, there is an additional step you must take to enable contactless payments. You must activate your CoinJar Card’s chip by inserting your card in a payment terminal at least once.
Learn more
- See how to add your card to Apple Pay or Google Pay.
- See how to use CoinJar Card online or in-store.
- See CoinJar Card's fees and limits.
- See frequently asked questions about CoinJar Card.
- If you need help with CoinJar Card, contact us.