CoinJar Support

Revealing your Swipe PIN

Andrew (Melbourne) -

Once you've received your card in the mail, you'll no doubt be eager to reveal the PIN so you can start using your new CoinJar Swipe.  The PIN concealing scratch-strip can be a bit stubborn, so take a moment to follow these instructions and ensure you can review your PIN without issue.

Revealing your PIN

  1. Find a coin - yes, metal currency still has its uses.
  2. Gently scratch away the metallic strip from the middle.
    • Avoid rubbing from the edges as doing so may damage the entire concealing strip.
    • Avoid peeling or lifting away the metallic strip.  Doing so may make your PIN irretrievable.
  3. Your PIN will be clearly visible after a few seconds of light scratching.  Memorise it well before destroying the documentation. 

If you do have any troubles, you can recover your PIN online or contact Support


Updated: 18 Feb 2016 (AS)

Reviewed: 18 Feb 2016 (AS)

Not quite the information you're looking for? We've got you covered. Contact Support and we'll get back to you within a couple of hours, however depending on Support request volume during busy periods, response times may be longer, during open hours.


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