Our Support Team can assist with deactivating your CoinJar if you no longer wish to use it. You will be asked to complete the following steps, which you are welcome to begin now in order to speed up this process.
- Empty the balances of your CoinJar accounts. For example:
- Transfer the balance of your Everyday Bitcoin account to your Cash Account, or send the funds to another bitcoin wallet. Your Everyday Bitcoin balance must be zero for us to deactivate your CoinJar.
- Transfer the balance of your Cash Account account to your linked bank account. Please confirm receipt of the funds in your bank account before you proceed with deactivation. Your Cash Account balance must be zero for us to deactivate your CoinJar.
You can change your name by selecting your profile picture in the CoinJar web app, then choosing 'edit' next to your name. Remember to select 'Save' to complete the change.
To complete your deactivation, please reach out to our Support Team directly.
Updated: 19 Dec 2017 (AS)
Reviewed: 22 Mar 2018 (AS)