This article is intended for Australian members. If you're looking for instructions for CoinJar UK, visit this article.
How trading rates are determined
When you join CoinJar Exchange, you'll begin with standard fees for orders placed on the platform. Based on the trading pair you've selected, these rates may be improved depending on your past 30 days trading volume.
For a full breakdown of CoinJar Exchange rates, please visit Pricing and Fees on CoinJar Exchange. This pricing structure replaced the previous subscriptions model as of December 1, 2018.
When trading volume is calculated
Trading volume is calculated once every 24 hours (from 00:00 to 23:59 UTC), and the fees paid on all orders are determined by the total volume over the previous 30 calendar days (UTC). This means that it may take up to 24 hours after reaching the qualifying trading volume for you to enjoy lower trading fees.
For example: if you reach the next volume tier at midday, all your trades that day (up to 23:59 UTC) will still be billed at the original tier. All your trades starting from the next day (00:00 UTC) will be billed at the new tier.