This article is intended for United Kingdom members. If you're looking for instructions for CoinJar Australia, visit this article.
Bank deposit timeframes (FPS)
Bank transfers to CoinJar via Faster Payments Service (FPS) are normally received on the same business day. In some cases, bank transfers can take longer than expected due to (but not limited to) the following reasons:
- It's your first deposit to CoinJar from your bank account. The first deposit from your bank account can take up to 24 hours. Subsequent deposits will be a lot faster, often reaching your CoinJar account within the hour.
- Your sort code or account number was entered incorrectly. If this occurs, please contact your bank immediately so they can assist with stopping or recalling the transfer.
Bank withdrawal timeframes
The cut off time for same day processing of your withdrawal is 3:30pm GMT. Withdrawals requested after this time on any business day, or any time during the weekend, will be processed at 3:30pm GMT the following business day.
Bank withdrawals are not instantaneous. Most customer withdrawals are received during the morning of the next business day - provided the withdrawal is made before 3:30pm GMT on a business day. CoinJar does not have control over the time it takes for your bank to credit your account after the withdrawal has been processed, and some banks may take up to three business days to credit withdrawals.
Withdrawals are processed by our payment partner, "Clear Junction". They will be displayed as the sender on your bank statement along with a unique "CoinJar" reference.
If you haven't seen your withdrawal in your bank account by the 3rd business day, please contact CoinJar Support to confirm the withdrawal status and gather information to help you follow up with your bank.
CoinJar currently supports the ability to transfer funds to most UK bank accounts. For more information, please refer to our article Supported regions.