This article is intended for members in the United Kingdom. If you're looking for instructions for CoinJar Australia, visit this article.
All CoinJar members are provided with daily limits for bank deposits/withdrawals, cryptocurrency payments, and all other internal transfers. Once you've completed ID verification, you'll be provided with daily limits for making bank transfers and converting currencies within your CoinJar. If a CoinJar member remains unverified, these daily limits will remain at nil.
Checking your daily limits
You can check your CoinJar limits at any time by signing in to your CoinJar and navigating to the 'Usage and limits' section within ‘General’ of the Settings section.
Daily limits are on a rolling 24 hour time frame, meaning they don't reset at midnight, but 24 hours after a particular action is performed. Monthly limits are on a rolling 30 day time frame, meaning they don't reset at the start of the month, but 30 days after the action is performed. These rolling time frames are action specific. For example, if you have reached your daily 'Bank Transfer (FPS)' limits this will not affect your 'Bank account withdrawal' daily limits as these are two distinct account actions each with specific limits.
Increasing your account limits
You can now apply for increased account limits within your CoinJar from the Settings/More menu. Navigate to the General section and select Apply for increased limits. Please ensure to complete all fields to the best of your ability. Submitted applications will be reviewed by our Security Team and you may be contacted by CoinJar Support if further information is required.*
* CoinJar reserves the right to reject limit increase requests for any reason as specified in the Terms of Service.