This article is intended for members in the United Kingdom. If you're looking for instructions for CoinJar Australia, visit this article.
Welcome to CoinJar Exchange
CoinJar Exchange is an advanced digital currency exchange that supports high-frequency, low-latency execution for experienced traders, providing the ability to trade directly with other CoinJar members using active buy and sell orders.
If you've already got a CoinJar, you'll automatically have access to CoinJar Exchange - just visit CoinJar Exchange after signing in to your CoinJar.
If you don't have a CoinJar, to get started we just need some basic details from you - beginning with your name and email address.
Trading between digital currency pairs on CoinJar Exchange is available to all members. If you'd like to make conversions between the pound and digital currency pairs, you'll need to become verified. To begin, please sign in to your Identity Portal and follow the directions provided. This process can typically be completed within a few minutes.
Verify your identity
Keeping your CoinJar secure
At CoinJar, the security of your funds and personal details is our top priority. Besides using a strong password that is unique to your CoinJar, the best way to keep your digital currencies secure is by enabling Enhanced Security (2FA).
Enhanced Security utilises two-factor authentication to ensure that whenever you’re attempting to sign in to your CoinJar, you will need to approve the sign in session from another of your personal devices. Even if someone is able to determine your email and password, they won’t be able to sign in without first providing this additional layer of authentication. We highly recommend it.
Exploring the interface
The CoinJar Exchange interface has been designed to be completely customisable - allowing you to resize and reconfigure the available layout. Take a moment to familiarise yourself with the CoinJar Exchange interface before getting started with your first trade.
You can transfer funds between your CoinJar and CoinJar Exchange at any time. Transfers between CoinJar and CoinJar Exchange are instant, and the funds are available to trade with immediately.
Making your first trade
After you've transferred your funds to CoinJar Exchange, you'll be able to place orders. Unlike currency exchange within CoinJar, trades on CoinJar Exchange are made with other CoinJar Exchange users, and so the current price of the digital currencies on offer is determined by how much other users are willing to trade for.
Congratulations. You've successfully accessed CoinJar Exchange.
If you're looking to learn everything CoinJar Exchange can do, be sure to check out our helpful Knowledge Base. If you have any questions at all, please submit a new Support request. We'd be happy to help.