You can use the CoinJar app to manage your account's security settings including updating your password, enabling passcode & biometrics options for authorising transfers or unlocking the CoinJar app, adding or removing Enhanced Security and managing your active device sign ins.
Updating your password
- Open the CoinJar app
- On the More tab, choose 'Security'
- Tap 'Account password'
- Enter your current password
- Enter your new password, then confirm it by entering it a second time
Enabling passcode & biometrics
If you've enabled passcode or biometrics options in the CoinJar app, you'll be required to authorise any transfers from your CoinJar using the security method you've enabled. This feature is helpful to prevent unauthorised transactions from being sent from your CoinJar.
Before you can enable biometrics, you must first create a passcode.
- Open the CoinJar app
- On the More tab, choose 'Security'
- Tap 'Passcode & biometrics'
- Tap the toggle to enable passcode
- Enter your 4 - 6 digit passcode
- Confirm your 4 - 6 digit passcode by entering it a second time
To set up biometrics once you've created a passcode. By enabling biometrics, you won't need to enter your passcode.
- Open the CoinJar app
- On the More tab, choose 'Security'
- Tap 'Passcode & biometrics'
- Tap the toggle to enable biometrics
- Enter your 4 - 6 digit passcode to authorise enabling biometrics
- Confirm biometrics by following the instructions on screen
Unlocking the CoinJar app with biometrics
This option will allow you to unlock the CoinJar app using your biometrics, and can only be enabled once you have configured enabled the passcode and biometric options.
- Open the CoinJar app
- On the More tab, choose 'Security'
- Tap 'Passcode & biometrics'
- Tap the toggle to enable 'Biometrics Check After Resume'
Removing Enhanced Security (2FA)
Please visit our Knowledge Base on how to remove Enhanced Security:
Removing Enhanced Security (2FA)