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Managing your Account Security

  • Updated

This article is about CoinJar in the United Kingdom. If you're looking for instructions for CoinJar in Australia, visit this article.


You can use the CoinJar app to manage your account's security settings including updating your password, enabling passcode & biometrics options for authorising payments or unlocking the CoinJar app, adding or removing Enhanced Security and managing your active device sign ins.

 

Updating your password

  1. Open the CoinJar app
  2. On the More tab, choose 'Security'
  3. Tap 'Account password'
  4. Enter your current password
  5. Enter your new password, then confirm it by entering it a second time

 

Enabling passcode & biometrics

If you've enabled passcode or biometrics options in the CoinJar app, you'll be required to authorise any payments from your CoinJar using the security method you've enabled. This feature is helpful to prevent unauthorised transactions from being sent from your CoinJar.

Before you can enable biometrics, you must first create a passcode.

  1. Open the CoinJar app
  2. On the More tab, choose 'Security'
  3. Tap 'Passcode & biometrics'
  4. Tap the toggle to enable passcode 
  5. Enter your 4 - 6 digit passcode
  6. Confirm your 4 - 6 digit passcode by entering it a second time

To set up biometrics once you've created a passcode. By enabling biometrics, you won't need to enter your passcode.

  1. Open the CoinJar app
  2. On the More tab, choose 'Security'
  3. Tap 'Passcode & biometrics'
  4. Tap the toggle to enable biometrics
  5. Enter your 4 - 6 digit passcode to authorise enabling biometrics
  6. Confirm biometrics by following the instructions on screen

Unlocking the CoinJar app with biometrics

This option will allow you to unlock the CoinJar app using your biometrics, and can only be enabled once you have configured enabled the passcode and biometric options. 

  1. Open the CoinJar app
  2. On the More tab, choose 'Security'
  3. Tap 'Passcode & biometrics'
  4. Tap the toggle to enable 'Biometrics Check After Resume'

 

 



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