What is Travel Rule?
Travel Rule is a new requirement that certain information about the sender and recipient travels alongside a cryptocurrency transfer.
If you've ever sent an international bank transfer, this idea isn't new. Banks have shared sender and recipient details with each other for decades. Travel Rule brings that same practice to cryptocurrency, so transfers are more transparent and harder to misuse, without getting in the way of everyday customers like you.
It's a global standard now being introduced across Australia, and it applies to all regulated cryptocurrency platforms, including CoinJar.
What it means for you
From 1 July 2026, when you send or receive cryptocurrency involving another platform, some information about the sender and recipient may need to travel with that transfer. CoinJar collects this information, and in some cases shares it securely with the platform on the other side.
One thing to know for Australia: there's no minimum amount. Travel Rule can apply to a transfer of any size.
Depending on the transfer, the information involved may include:
- The full name of the sender and recipient
- A residential or business address, and a date of birth
- Wallet details that help identify the accounts involved
In most cases, your transfers will keep working smoothly. Now and then, you might be asked for a little extra information before a transfer can go through, or a transfer might take slightly longer while we check those details. We'll always tell you what's needed and what to do next.
Frequently Asked Questions
Why is CoinJar collecting this information?
Because it's now required across Australia. From 1 July 2026, regulated cryptocurrency platforms need to collect, and sometimes share, sender and recipient information for transfers. It's a global standard already used by platforms around the world, and it's designed to make cryptocurrency safer and more trusted for everyone.
Why is CoinJar unable to send to or receive from some other exchanges?
To follow Travel Rule, CoinJar and the exchange on the other side of a transfer need to be connected to the same Travel Rule network. These networks are the secure systems platforms use to share the required information with each other. If another exchange is on a different network that isn't compatible with ours, we can't always share the information that has to travel with your transfer, which means we may not be able to send to or receive from that exchange. We're continuing to connect to more networks over time, so the range of supported exchanges will keep growing.
Does this apply to every transfer, no matter how small?
Yes. There's no minimum amount in Australia, so Travel Rule can apply to transfers of any size.
What about transfers to my own wallet?
Travel Rule can still apply when you transfer to a wallet you control yourself, outside an exchange. In these cases we may ask you to confirm a few details about the wallet.
Will transfers to other CoinJar customers be affected?
No. Transfers to another CoinJar customer using their CoinJar username work the same as they do today.
How will my personal information be protected?
Protecting your information is central to how we operate. Anything shared under Travel Rule is handled securely, shared only where it's required, and only with other regulated, trusted platforms. It's never posted publicly or recorded on a public blockchain. We share only what's needed, and keep it safe in line with our privacy obligations.
Do I need to do anything right now?
No. These changes start from 1 July 2026, and we'll guide you through anything you need to do when the time comes.
How do I provide this information when sending or receiving crypto?
We've covered the practical steps in a separate article: How to provide Travel Rule information