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Deceased Estates

  • Updated


CoinJar has certain verification processes which must be completed in order to be able to discuss account details related to a deceased CoinJar member's account.

What you need to know

  • Where possible, deceased estate forms we send to you should only be completed by the Estate Executor or next of kin
  • If a Will exists, we may require a Grant of Probate. If a Will does not exist, we may require a Letter of Administration or similar legal document.
  • We will contact the deceased to protect against fraudulent claims.
  • The deceased's account will be frozen to prevent unauthorised transactions.
  • We collect your name, contact details and identity information in order to finalise the deceased's accounts. You can read how we store and secure this information here: Privacy Policy

During this process, we need verification that you are an executor of the estate, and further documentation on the deceased in order to locate their account. This includes certified copies of the deceased’s:

  • Death certificate
  • Proof of Authority under law that you are the lawful representative of the deceased person, or their estate (such as a will, Grant of Probate, Letter of Administration, or similar legal document)

To discuss a deceased estate with our Support Team, please email support@coinjar.com. Be sure to include the email address or mobile phone number of the deceased's account so we can locate them in our records. Do not send any records via email - we will provide you with the appropriate method to provide these documents to us.

What happens to my CoinJar when I die?

If you wish to nominate a beneficiary for your CoinJar account, it is advisable to make provisions for this in your will following the advice of a legal professional. It is not possible to directly nominate a beneficiary within the CoinJar interface.

For further assistance, we recommend following the advice of a solicitor and avoid directly giving another person your CoinJar’s sign in details as this can compromise the security of the account, and may have unintended legal ramifications.

 



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