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Don’t invest unless you’re prepared to lose all the money you invest. This is a high‑risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.
  1. CoinJar Support UK
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CoinJar

  • How do I know a request for more information is legitimate?
  • Deceased Estates
  • Family / domestic violence and financial abuse support
  • CoinJar's regulatory obligations
  • What are Appropriateness Assessments and Customer Categorisation?
  • Why is my payment being reviewed?
  • What is the Travel Rule and what are pending payments?
  • Prohibited jurisdictions
  • CoinJar Over The Counter (OTC) / Trading Desk
  • CoinJar Phone Support
  • Deactivating your CoinJar
  • Reserved balances
CoinJar Support UK

Cryptoassets traded on CoinJar UK Limited are largely unregulated in the UK, and you are unable to access the Financial Service Compensation Scheme or the Financial Ombudsman Service. We use third party banking, safekeeping and payment providers, and the failure of any of these providers could also lead to a loss of your assets. We recommend you obtain financial advice before making a decision to use your credit card to purchase cryptoassets or to invest in cryptoassets. Capital Gains Tax may be payable on profits.CoinJar’s digital currency exchange services are operated in the UK by CoinJar UK Limited (company number 8905988), registered by the Financial Conduct Authority as a Cryptoasset Exchange Provider and Custodian Wallet Provider in the United Kingdom under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, as amended (Firm Reference No. 928767).

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