CoinJar Support

First steps with CoinJar

Adrian (Melbourne) -

Covering how to get set up and started with CoinJar.

Your CoinJar

Welcome to CoinJar. We provide a friendly and secure way to manage your online finances, and transfer regular fiat currencies to and from bitcoin. If you're new to digital currencies, then you've come to the right place. We're here to help you get started so you can hit the ground running.

To kick things off, we just need some basic details to set up your account, beginning with your name and email address. Once your email has been confirmed, you can sign in and explore your very own CoinJar.

Ready to get started? Open a CoinJar.



Within your CoinJar, each different type of currency is stored in its own separate account. This makes it really easy to see at first glance how much value you have in your CoinJar. From here, you can transfer these funds from one type of account to another, and CoinJar will automatically convert the amount on the fly. It’s the fastest currency conversion you’ll ever see, and as we continue to expand globally, more international currencies will become available to you. This is just the beginning of your new online financial portfolio. 

Learn more about accounts.


Transferring funds from your bank account into your CoinJar

You can transfer funds from your personal bank account into your CoinJar's Cash Account at any time. In Australia, we utilise BPAY transfers for all of your Australian Dollar deposits. This means your funds are always transferred securely, and you can save your unique BPAY reference code for easy future deposits. 

Once your funds reach CoinJar, they’ll automatically be added into your Cash Account. From here, you can transfer them across into your Everyday Bitcoin account to convert the funds into bitcoin.

Take a further look at transferring funds to your CoinJar.


Buying bitcoin

With funds now available in your Cash Account, you can select ‘Transfer’ to move those funds into your Everyday Bitcoin account. CoinJar will step you through the process and provide you with a quote. Once you confirm this, your funds will be instantly converted and your Everyday Bitcoin account will be credited. Simple!

Want to learn more about converting funds using your CoinJar? Take a look at our article, Transferring funds between accounts.


Sending and requesting payments

With funds available in your different accounts, sending to others is as easy as exchanging CoinJar contact details, and sending the funds from your account. Adding people to your Contacts makes for an easy reference for future payments.

When receiving bitcoin payments, you can easily generate a new bitcoin wallet address within CoinJar. This is a unique code that can be shared with anyone in the world, and any bitcoin sent to this address will be safely added to your bitcoin account. Of course, others can provide you with their own bitcoin address for you to make a payment to them.

Learn more about sending and receiving payments with CoinJar.


Keeping your CoinJar secure

At CoinJar, the security of your funds and personal details is our top priority. Besides using a strong password that is unique to your CoinJar Account, the best way to keep your bitcoin secure is by enabling Enhanced Security. 

Enhanced Security ensures that whenever you’re attempting to sign in to your CoinJar, additional authentication from another of your personal devices will be required. Even if someone is able to determine your email and password, they won’t be able to sign in without first providing this additional layer of authentication. We highly recommend it.

Ready to keep your CoinJar safer than ever? Enable Enhanced Security.


Selling bitcoin

Trading your bitcoin back to your local currency couldn't be easier with CoinJar. In fact, if you’ve already transferred your local currency into your bitcoin account, then you already know the process. 

Create a new transfer from your bitcoin account to your local currency account to get started. After agreeing to the quote, you funds will be available to then send on to your personal bank account. You can then transfer the funds over to your linked bank account. Withdrawals are processed daily, and will reach your bank account within 1-3 business days.

Want to link your personal bank account to your CoinJar? Let’s make it happen.



Congratulations. You've successfully opened your very own CoinJar and you're now able to manage your finances online, send funds to others, and easily convert between multiple currencies. You've also set up Multi Factor Authentication to keep your CoinJar safe and secure.

If you're looking to learn everything your CoinJar can do, be sure to check out our helpful Knowledge BaseIf you have any questions at all, please submit a new support enquiry. We'd be happy to help.


- The CoinJar Support Team


Not quite the information you're looking for? We've got you covered. Contact Support and we'll get back to you within a couple of hours, during open hours.


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