This article is intended for members in the United Kingdom. If you're looking for instructions for CoinJar Australia, visit this article.
The Financial Ombudsman Scheme and the Financial Services Compensation Scheme does not apply to activities of CoinJar UK Limited.
Welcome to CoinJar
At CoinJar we provide a friendly way to manage and trade cryptocurrencies online.
While CoinJar can be used as a cryptocurrency wallet anywhere in the world, for now we're primarily based in the UK and Australia - offering currency exchange and bank transfer services to UK and Australian residents.
To get started using your CoinJar, we need some basic details from you - beginning with your name and email address.
Ready to get started? Open a CoinJar
CoinJar's cryptocurrency wallet features are available to all members. If you wish to use CoinJar's bank transfer and currency exchange features, we need you to complete ID verification. To begin, please sign in to your Identity Portal and follow the directions provided. This process can typically be completed within a few minutes.
Verify your identity
Keeping your CoinJar secure
At CoinJar, the security of your funds and personal details is our top priority. Besides using a strong password that is unique to your CoinJar, the best way to keep your cryptocurrencies secure is by enabling Enhanced Security (2FA).
Enhanced Security utilises two-factor authentication to ensure that whenever you’re attempting to sign in to your CoinJar, you will need to approve the sign in session from another of your personal devices. Even if someone is able to determine your email and password, they won’t be able to sign in without first providing this additional layer of authentication. We highly recommend it.
Within your CoinJar, each different type of currency is stored in its own separate account. This makes it easy to see at first glance how much of each currency you have available. You can transfer funds from one type of account to another, and CoinJar will automatically trade that amount for you.
Transferring funds from your bank account into your CoinJar
You can deposit funds from your personal bank account into your CoinJar's Cash Account at any time. Once your funds reach CoinJar and are approved, they’ll automatically be added into your Cash Account. From here, you can transfer them across into your Everyday Bitcoin account to convert the funds into bitcoin, or to any of your other currency accounts.
Buying and selling cryptocurrencies
With funds available in your Cash Account, you can select ‘Convert’ to convert those funds in to any of the supported cryptocurrencies on CoinJar. CoinJar will step you through the process and provide you with a quote. Once you confirm this, your funds will be instantly converted.
Using CoinJar Exchange
If you're after a more advanced trading experience, CoinJar Exchange provides the ability to trade directly with other CoinJar members using active buy and sell orders.
Sending and receiving payments
Once you have funds available in your CoinJar, you can send it to others by exchanging CoinJar contact details, and creating a new payment. Adding people to your Contacts makes for an easy reference for future payments.
To receive payments from external wallets, you can view your receiving address within your CoinJar. This is a unique code that can be shared with anyone in the world, and any funds of that cryptocurrency type sent to this address will be added to your CoinJar. Of course, others can also provide you with their own receiving address for you to make a payment to their non-CoinJar wallet.
Withdrawing your funds
Once you have a bank account linked to your CoinJar, you can create a new transfer to that account to make a withdrawal. Withdrawals are processed instantly, and will reach your bank account within 0-5 business days.
Congratulations! You've successfully opened your very own CoinJar and you're now able to manage your cryptocurrency portfolio online, send funds to others, and trade. You've also set up Enhanced Security to keep your CoinJar safe and secure.
If you're looking to learn everything your CoinJar can do, be sure to check out our helpful Knowledge Base. If you have any questions at all, please submit a new Support request. We'd be happy to help.
- CoinJar Support